Access to the right talent is one of the biggest challenges in successfully launching and
running a reliable supply chain. Our core team is comprised of bright, passionate people
who are committed to a high standard of ethics and an unbeatable level of customer service.

Portrait: Sabrina Finlay, CEO

Working in a range of American, European and Chinese factories, Sabrina's experience ranges from product development to factory and supply chain modeling. Prior to establishing Otabo as a full-service manufacturer, she ran bespoke and medical footwear programs, and oversaw factory operations and transitions across international facilities. She helped launch Asics Foot ID and contracted under Lockheed Martin to establish a custom equipment program for United States Air Force pilots. Her key focuses are business development and manufacturing strategy.

Portrait: Ryan Shaffer, Chief Production Officer

Having worked in factories for almost two decades, Ryan built our in-house development center and custom shoe factory, and developed systems and protocol for fit research, product development, production planning, facility maintenance, inventory and quality control. He oversees operations in China, and leads our team in growing our supply chain of materials suppliers, tooling makers, equipment manufacturers, testing labs, and factories. Ryan’s work has helped Otabo establish over 50 industry-leading factories and transform the company into one of the most diverse and high-quality factory resources in footwear.

Portrait: Kenneth Leung, Senior Trade Director

Ken has extensive expertise in shoemaking and concept footwear development, with a background in both small batch bespoke and mass production. He leads our onsite factory teams, and is responsible for supervising development and production projects, factory and logistics scheduling, and implementing unique quality control processes, customized for each individual production run. Ken also plays a key role in factory management, supply chain development, and advancing manufacturing technologies and criterion.

Portrait: Katharine Huang, Production Manager

With a background in international import/export, footwear development and quality control, Kat takes a lead role on some of our most challenging development projects. From vetting new factories to analyzing and assessing new materials and production processes, Kat helps ensure that we are developing a superior product that meets, and more often than not, surpasses international industry standards.

Portrait: Natalie Klang, Growth Manager

Natalie plays a key role in assessing projects for financial viability and long-term potential. With a background in data and analytics, and a keen understanding of manufacturing project protocols, she supports leadership and factory management to identify potential problems and generate preemptive solutions for development and production planning. Natalie also manages internal auditing processes and provides cash flow planning support on client projects.

Portrait: Alexandra Toskas, Trade Associate

With over a decade of project management, customer service and administrative experience, Alex is a key liaison between startups and our manufacturing teams. She is an invaluable resource for new designers and investors looking for costing, sample making, and business and production planning guidance. Alex also provides key research and logistics support for both our USA and China Teams.

Portrait: Kelsey Spalding, Trade Associate

Meeting the needs of a small business working across international locations and time zones, Kelsey supports our Trade Team on a wide range of manufacturing projects. Her responsibilities include administrative and accounting support, inventory and logistics assignments, and initial assessment and scheduling new projects. She is also the first point of contact of startup inquiries seeking to understand and best approach the challenges, options and possibilities before them.

Portrait: Nathan Michielson, Social Media Manager

Responsible for our social media presence, Nate works with our onsite workshop and factory staff to capture imagery and create educational content on design, development, production and quality control - with the goal of informing designers, startups and entrepreneurs on manufacturing processes. He takes the lead on creative inspiration, establishing guidelines for onsite factory photographers, and curating and editing all content.

Portrait: Winnie Wu, Office and HR Manager

An expert in local affairs and China relations, Winnie helped establish Otabo as a competitive foreign entity in Guangzhou and surrounding provinces. In addition to supporting our Management Team with growing Otabo's network of factories and logistics providers, Winnie also provides guidance and assistance with healthcare, housing and travel to our development team, production staff, craftsmen and factory workers - expats, locals and migrant workers alike. She is an invaluable part of building a motivated and competitive team in one of the world's largest manufacturing hubs.

Portrait: Chris Finlay, Advisor

With a deep expertise in design and innovation strategy, Chris bridges the gap between design and business to create meaningful results. He has provided strategy for companies including Target, HP, Mayo Clinic, and Hunter Douglas. He currently serves as Senior Director of Experience Design and Innovation at UnitedHealth Group, a Fortune 6 company. Chris helped transform Otabo from an OEM-focused factory business into a premium, full-service trading company.

Portrait: Sakina Boulaayoune, Sourcing Advisor

Fluent in French, Arabic, English and Chinese Mandarin, Sakina has spent her career overseeing trade projects between China, Europe, Africa and The Middle East. As an expert in factory costing and contracts, and QC lab certifications, Sakina provides insight for supplier negotiations that help establish competitive pricing and terms for client projects.

Portrait: AhPing, Master Craftsman

A skilled artisan and master shoemaker, AhPing works with our Development and Production Teams to test materials and engineer new construction processes. His guidance is crucial in helping us determine solutions when factories have difficulty engineering new and innovative designs to be viable for mass production. AhPing also leads our workshop’s team of shoemakers and craftsmen and oversees training for Master Pattern Makers and Master Cutters.

Return Policy : Education Course

The Education Course is non-refundable. You will retain access to the course for 6 months from date of purchase.


Return Policy : Individual Chapters

Education Course chapters are non-refundable. You will retain access to each chapter for 6 months from date of purchase.


Return Policy : Tools, Templates, and Guides

Tools, Templates & Guides are non-refundable. You will retain access to these materials for 1 year from date of purchase.

Return Policy: Consulting

Consulting hours are non-refundable. Session must be conducted within 1 year of purchase. Rescheduling requires 2 business days of notice.


Return Policy : Documentation

Documentation is non-refundable and must be applied to a consulting session conducted within 1 year of purchase.